Fractional Chief of Staff & Business Operations Consultant

Enabling early-stage founders & leaders to focus on what matters most

  • 10x team growth with best-in-class hiring, onboarding, training and performance management systems.

    Cultivate an engaging and motivating culture through intentional team norms and artifacts.

    Promote company values, mission and vision through how employees work.

  • Define and communicate clear company-wide and functional-level goals at regular and dependable cadences.

    Produce KPI and financial reporting from Seed to Series B.

    Emphasize accountability, proactivity and visibility.

  • Cohesive and reliable executive operations to keep the whole team running smoothly towards your common goals.

    Optimize the operating rhythm of the CEO and the team.

  • Offload critical operational or administrative tasks to a trusted partner and confidant

    Build systems for automation

    Identify and train high-potential team members

I work with pre-Series B start-ups with <50 employees & small businesses looking to scale. I provide hands-on business operations expertise and strategic executive advisory to operationalize a team’s vision.

About Me

Hi! I’m Rachel. I’m a Fractional Chief of Staff and business operations consultant for early-stage startups and small businesses looking to scale. I’ve partnered with CEOs and VC-backed founders to enable 10x team growth, 10x client growth, and $60M+ fundraised (Seed to Series B). In addition to tactical operations expertise, I offer strategic executive advisory to optimize the CEO's operating rhythm and management, define company goals, grow an engaged team, and prioritize the highest value opportunities. By executing on critical cross-functional projects, handling sensitive administration and relations, and serving as a trusted confidant & sounding board, I help innovators and leaders be the best innovators and leaders they can be.

Core Competencies

Executive

  • Goal-setting & structure (KPIs, OKRs)

  • Executive team management & meetings

  • Internal communications (cadence & content)

  • Board management

  • Prioritization

  • Mission, vision, values

People

  • Performance management, 360 reviews

  • Hiring, onboarding & training

  • Compensation, benefits, total rewards programs

  • Work from Where dynamics (fully-remote, hybrid, in-office)

  • Team norms, routines, artifacts (culture)

  • Leveling & benchmarking

Facilities

  • Contract, renewal, partnership negotiations

  • Team on-site planning & coordination

  • Office/space identification & contracting

  • Conference planning & coordination

  • Event MC/host

Additional services: Finance, Compliance, Insurance, IT

  • A/P (expense management)

  • A/R (revenue collection)

  • Reporting (internal & investor)

  • TPA selection & management

  • PEO, Broker engagement

  • (Remote) IT solutions

Work I don’t do: Recruiting, Controller

And I am happy to connect you with people who do.

What’s next?

Do any of the above sound interesting or helpful? Have projects or problems in mind? I’d love to learn more.