Fractional Chief of Staff & Business Operations Consultant

Hi! I’m Rachel.

I build and scale business operations for start-ups and small businesses.*

I partner with leaders and innovators to operationalize their vision by developing tailored business systems for their people, their mission and their unique organizational dynamics.

*My ideal client is a pre-Series B,VC-backed start-up with <50 employees or a small business looking to scale. I build systems to be replaced or automated; when I’m successful, I’m no longer needed.

Work I love

People Ops, systems of:

  • Performance management

  • Work from Where dynamics (fully-remote, hybrid, in-office)

  • Mission, vision, values, norms, routines, artifacts

  • Organizational design & development

  • Leveling & benchmarking

  • Events/on-site planning & coordination

  • Employee experience

  • Hiring, onboarding & training

  • Compensation, benefits, total rewards programs

Executive Ops, systems of:

  • Goal setting & structure

  • Prioritization

  • Executive team meetings & management

  • Internal communications (cadence & content)

  • Fundraising

  • Board management

Work I like

Finance Ops, systems of:

  • Accounts payable (expense management)

  • Accounts receivable (revenue colleciton)

  • Reporting (internal & investor)

  • Bookkeeping support

  • Month-, Quarter-, Year-end close

Other Ops, systems of:

  • Legal, tax, compliance, insurance

  • Information management & technology

  • Project management

  • What else does your business need?

Work I don’t do

But I’m happy to connect you with people who do

Recruiting // I have a large network of talented recruiters (agency and independent).

Day-to-day calendar or office management // I recommend Athena.

FP&A // I am competent with Excel, but I’d rather spend my time outside of spreadsheets.

Controller // I am happy to support and train this role.

What’s next?

Any of the above sound interesting or helpful? Have projects or problems in mind? I’d love to talk.

  • Read about how I work here.

  • Learn more about me here.

  • Get in touch here!

My experience

Chief of Staff, Benepass

Business Operations, Form Energy

Business Operations, Via Separations

2017 Fellow, Venture for America

Business Intelligence, Search Discovery

5 - 120 employees

40 on-site days hosted

$5M+ revenue collected

Seed to Series C

$80M raised

13 board meetings

100+ All Hands run

4 start-ups, 4 industries

My education

B.S. Systems Engineering, University of Virginia

M.S. Organizational Leadership, CU Boulder (expected 2025)